Terms and Conditions

EAGLE WRIGHT INNOVATIONS, INC. – Terms and Conditions       

WARRANTY: All products are guaranteed for materials used and workmanship. All products are guaranteed to meet the specifications of for which they have been previously tested to perform and where applicable the equipment for which they are intended to run through.  

LIMITATION OF LIABLITY:  Eagle Wright Innovations, Inc. (hereafter EWI) warrants to the buyer and only to the buyer that the goods will be produced within normally accepted tolerances. Free of defects in workmanship and material, to either EWI specifications or, on specially made orders the buyers written specifications.  In no case will EWI’s liability exceed the actual cost of the goods purchased. EWI will not be liable for any consequential damages, loss, or expense arising by reason of its acceptance or fulfillment of orders.  Seller makes no representation, warranty or guarantee of any kind, express or implied of merchantability or fitness for a particular purpose.  Buyer assumes all risk and liability for results obtained by the use of the goods, whether used singly or in combination with other products. Buyer shall determine the suitability of the goods for the purpose it is intended.

PRODUCT AVAILABILITY:  EWI seeks to meet or exceed quoted ship dates based on information provided my raw goods and/or materials manufacturer availability schedule.  Approved orders of in stock items ship within three (3) working days.  Custom repeat orders will ship with three (3) weeks of approved order acceptance unless otherwise noted within 48 hours of order approval or at acceptance of the buyer within the purchase and or open order period.  First time custom orders are shipped within four (4) weeks unless expressed longer on specialty items. Ship date will begin from approved artwork.

SPECIAL ITEMS: All special orders are to be confirmed in writing. Prepayment may be required. NO RETURNS on non-stock items will authorized unless defective in workmanship and/or material.
                  Printed Materials:  All special orders are to be confirmed in writing. Customers must provide EWI with approved camera ready artwork (black and white) or digital media and submit sample intended finished product image. The customer/buyer must proof read and approve all proofs before going to press.  The manufacturer’s sole responsibility is to correct its own product.  A one-time charge for plates or set up may be added to the first order. All orders are subject to a 10% plus or minus variance on cases shipped or quantities ordered.  Printed orders are FOB production facility unless otherwise specified.

FED EX / LTL shipments:  There is a minimum per order handling charge of $4.94 that is added to all orders shipped FedEx or LTL.
PRICING:  Price are F.O.B. plant unless otherwise specified. If delivered pricing is needed, call for a quote.  Delivery charges will apply to quantity orders from each plant. All printed orders are F.O.B. plant.   
FREIGHT:  All prices are F.O.B. form producing plant. Freight is prepaid and added to the invoice unless specified otherwise. 

U.S. Customers – Initial Orders: prepayment may be required on first time orders, except when open terms have been approved prior to order placement. EWI reserves the right to limit use of credit card acceptance.  Prepayment may be made through wire transfer or ach debt from buyers banking institution upon proper paperwork and authorization being submitted.
U.S. Customers – EWI does not accept COD orders
U.S. Extension of terms customers– Extension of Open terms and Account Dollar Volume:
EWI standard terms are net 30 upon approved credit and are limited to a determined U.S. Dollar amount. Amounts beyond customers the determined credit limit based on the submitted order and/or current unpaid balances will be required to be paid in advance of the order being produced unless otherwise noted by EWI. The payment period is determined by the invoice date. All decisions with respect to the extension or continuation of terms to a customer are at the sole discretion of EWI. EWI reserves the right to hold shipments should EWI consider that an account’s balance has become too large, whether or not any invoices are past terms.  EWI also reserves the right to require prepayment on specially made items.
International Customers:  Orders must be prepaid in US dollars by Wire transfer or ACH debit method.  Credit card may be accepted if approved by EWI and with subsequent surcharges

TAXES: Prices do not include sales, use excise or other taxes. EWI is required to collect sales/use taxes from any location unless appropriate tax exemption forms are submitted to EWI prior to the order. Exemptions on file are good for 1 year. Failure to submit new forms annually may result in sales tax being applied to an invoice.

Returned Checks: There is a $30.00 charge for all returned checks. Returned checks will not be redeposited.  Repayment must be made by money order and include the returned check charge.  EWI reserves the right to require a wire transfer or ach transfer of funds including the returned check charge.
Credit Cards:  EWI accepts approved Credit Cards accounts with a 3% surcharge as well as reserves the right to charge a minimum $15.00 charge on rewards cards. Credit Cards are not kept on file. Customers on terms that wish to pay by credit card must contact EWI customer service for credit card payment agreement forms. EWI reserves the right to pass on surcharges incurred for the acceptance of credit cards.  

  Title to goods is passed to the purchaser upon transfer of the Bill of Lading to the carrier. The customer must note on the delivery receipt any shortages or damages.  EWI will not make adjustments without delivery receipt verification.  It is the customer’s responsibility to initiate claims against a carrier when they select the carrier. 

RETURNED GOODS POLICY:  No returns will be authorized or accepted unless prior approval has been granted by EWI.  All returns must be assigned an EWI return authorization code and a freight assignment.  Disposition of freight charges will be determined at the time of the request for return. Only full cartons will be accepted for return unless prior approval, only goods invoiced within 90 days will be considered for return. Claims for a return must be made within 30 days upon receipt, EWI strongly encourages inspecting all boxes upon receipt.  No obsolete goods may be returned.  No special items may be returned unless defective in workmanship and/or material. Requests for return of stock items ordered in error must be made within 30 days of the invoice date.  Returned merchandise is subject to a 20% restock charge.

CANCELLATION/CHANGE ORDER POLICY: Cancelled orders require compensation for costs incurred up to the point of order cancellation. Changed orders may also require compensation for costs incurred up to the point of the change.  These costs may include special materials ordered and/or processed as well as any labor costs incurred up to the point of cancellation.  Freight charges may be included for special material shipped to producing location prior to cancellation.    


Additional Terms of Service

These terms and conditions outline the rules and regulations for the use of Eagle Wright Innovations Inc.’s Website. 

             Eagle Wright Innovations Inc. is located at:

            2591 Lance Dr., Moraine, Ohio – 45409, United States


By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Eagle Wright Innovations Inc.’s website if you do not accept all of the terms and conditions stated on this page.


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”,   “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.  Cookies we employ the use of cookies. By using Eagle Wright Innovations Inc.’s website you consent to the use of cookies in accordance with Eagle Wright Innovations Inc.’s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliates may also use cookies. License Unless otherwise stated, Eagle Wright Innovations Inc. and/or it’s licensors own the intellectual property rights for all material on Eagle Wright Innovations Inc.. All intellectual property rights are reserved. You may view and/or print pages from https://eaglewright.com/ for your own personal use subject to restrictions set in these terms and conditions.

            You must not:    

                        Republish material from https://eaglewright.com/

                        Sell, rent or sub-license material from https://eaglewright.com/

                        Reproduce, duplicate or copy material from https://eaglewright.com/

Redistribute content from Eagle Wright Innovations Inc. (unless content is specifically made for redistribution). User Comments. This Agreement shall begin on the date hereof. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. Eagle Wright Innovations Inc. does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Eagle Wright Innovations Inc., its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Eagle Wright Innovations Inc.shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. Eagle Wright Innovations Inc. reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions. You warrant and represent that:  You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacyThe Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity. You hereby grant to Eagle Wright Innovations Inc. a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. If you are interested in linking to our website, you must notify us by sending an e-mail to csc@eaglewright.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:       

                        By use of our corporate name; or

                        By use of the uniform resource locator (Web address) being linked to; or

                        By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site. No use of Eagle Wright Innovations Inc.’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Iframes Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights  We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions. Removal of links from our website If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. Content Liability We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

  • Disclaimer To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
    limit or exclude our or your liability for death or personal injury resulting from negligence;
    limit or exclude our or your liability for fraud or fraudulent misrepresentation;
    limit any of our or your liabilities in any way that is not permitted under applicable law; or
    exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


Last updated May 8th, 2018